At Save Our Sleep®, we pride ourselves on fast dispatch and make every effort to process and dispatch your order as quickly as possible.
Estimated shipping times are displayed at checkout.
Below is a delivery guide for when you can expect to receive your order. Please note that these timeframes are a guide only. Some larger items, depending on your location, may take longer to arrive than the timeframes listed below.
International orders: Please scroll down to the International Shipping section below for information about international delivery.
Australian Shipping
| Location |
Delivery (business days) Standard Shipping Australia Post/Star Track |
Delivery (business days) Express Shipping Australia Post Express |
Delivery (business days) Star Track Couriers Our Fastest Service |
|---|---|---|---|
| VIC | 2 – 5 days | 1 – 2 days | 1 – 2 days |
| NSW | 2 – 7 days | 1 – 4 days | 1 – 4 days |
| SA | 3 – 7 days | 1 – 4 days | 1 – 4 days |
| WA | 5 – 10 days | 2 – 5 days | 2 – 5 days |
| QLD | 4 – 8 days | 1 – 4 days | 1 – 4 days |
| NT | 6 – 15 days | 3 – 5 days | 3 – 5 days |
| ACT | 2 -7 days | 1 – 4 days | 1 – 4 days |
| TAS | 4 – 6 days | 1 – 3 days | 1 – 3 days |
International Shipping
All countries outside Australia
For international order, shipping costs and estimated FedEx transit times will be displayed for your destination at the checkout.
Please allow 1-2 business days for us to carefully pack and prepare your order before it is shipped.
*All delivery times above are an estimate and can alter during peak postage traffic times. The closer you live to your states capital city the sooner you are likely to receive your parcel than those who live in more remote towns.
If you have not received your order within the estimated delivery timeframe, please check your tracking email for the latest delivery information.
If your tracking information is unclear or you need further assistance, please email [email protected] and my Team will be happy to help.
Please allow extra time for delivery during the Christmas period, as shipping times may be longer than usual.
FREE Shipping is a 7–10 working day service.
Only available when offered.
FREE Shipping is not available on orders containing large items, such as mattresses, duvets or boxes of A2 formula.
Please allow 7–10 working days for your order to arrive.
Gift vouchers are sent via Australia Post.
If a gift voucher is purchased with other products, the gift voucher card will be sent with the rest of your order.
If you would prefer a digital gift voucher that you can print or email, please contact us at [email protected] to request one.
PDFs are sent by email as soon as payment has been received.
If you do not receive your email with the PDF download link, please check your junk or spam folder first.
If you still cannot find the email, please contact us at [email protected] and my Team will be happy to help.
Available within the Geelong region only.
This delivery option will appear once you enter your postcode at checkout.
Select Pick Up at checkout and we will email you once your order is packed and ready for collection.
Your order can be collected from:
Save Our Sleep
7 Sykes Place
Ocean Grove
Collection hours:
Monday, Tuesday, Thursday & Friday: 9:30am–4:00pm
We are closed on Wednesdays.
Shipping costs for Big Bed Mattresses are calculated at checkout for deliveries to VIC, SA, NSW and ACT.
For all other states, Click & Collect will be available at checkout. You are also welcome to arrange your own transport at your own cost.
Please see the chart on the Big Bed Mattress product page for an approximate shipping cost. The exact shipping cost will be calculated at checkout.
Shipping costs are calculated at checkout once you enter your full delivery address.
Please note: Australian GST is removed from international orders at checkout. This 10% saving can help offset some of the New Zealand shipping cost.
Ireland, the UK, Europe and the rest of the world: Shipping costs are calculated at checkout based on your full delivery address.
Please note: Australian GST is removed from international orders at checkout. This 10% saving can help offset some of the international shipping cost.
Please note that any customs duties, taxes, import fees, clearance charges or other charges applied by the destination country are the responsibility of the client.
These charges are separate from the shipping cost paid at checkout and are determined by the customs authorities in the destination country.
The courier may pay these charges to customs to allow your parcel to be released and delivered, and may then invoice the recipient directly.
Save Our Sleep has no control over whether these charges are applied or the amount charged. We recommend checking with your local customs authority before placing your order if you are unsure whether import charges may apply.
Le gach dea-ghui, Tizzie
WORLDWIDE SHIPPING
